Why Work With Delphi?

Are you looking to improve your care quality, compliance and ultimately increase revenue?
The Delphi Task Force are a multidisciplinary team of former CQC inspectors, operational leaders, policy writers, commissioners, nurses and AHPs, with extensive experience of working in the health and social care sector. The team bring a wealth of knowledge, experience and partnership to all they work with, offering flexibility of support depending on the consulting speciality required at any given time. The Delphi Taskforce provide guidance and hands on support, where required, ensuring your service is regulatory compliant and quality standards are being met, giving you the peace of mind and assurance that your service is in good hands. We share your passion for improving care quality standards and financial performance for the benefit of people and your business.

In addition to offering the more traditional consultancy services, mock CQC inspections and subscription packages etc, Delphi Care Solutions offer bespoke and full wrap around services based on service requirements; for example, occupancy and marketing support, registered manager coaching and understanding regulations, to digital marketing and recruitment.

Whatever your needs, the Delphi Task Force will work collaboratively with you and your team to ensure your service needs and goals are achieved.

Our Services:
  • Care Consultancy: our team of experts work with you to ensure that every aspect of your care service is working to the best of its ability.
  • Acquisition and Due Diligence: we support you through the complete acquisition process both financially and operationally leaving you free to focus on running your business.
  • Crisis Management and Turnaround: we transform services to improve financial and operational performance, or even in some cases, stopping them from being shut down.
  • CQC Registrations: our team can manage the entire registration process for you, giving you time to focus on the other aspects of setting up your new service.
  • Marketing and Occupancy: we offer full marketing reviews and ongoing marketing support to optimise your exposure in the local area and help maintain your good reputation.
  • Mock CQC Inspections: regardless of your current CQC rating, our consultants have the knowledge and experience to help you maintain or dramatically improve your CQC rating.
  • Quality Audit and Policies: we collaborate with you to produce a comprehensive action plan to help improve the quality of service whilst also ensuring all policies are compliant and up to date.

Our Promise:
When we work with you, it’s a true partnership. That’s why if we, together, fail to hit the target we set with you, we’ll forego much of our fee. Sharing the financial risk is the best way to demonstrate our confidence in the solutions and support we offer.

Testimonials:

“Delphi Care have supported my business since we incorporated and the results have been fantastic! Their advice ensured the business was created with strong foundations which enabled us to grow rapidly while still maintaining a high-quality service. We have since been recognised as one of the top 20 home care providers in London. I’m extremely grateful for their support and I know the business would not be where it is today without them.”

“This is the first time we have used an external organisation to support us in our homes. It was a hugely positive experience, in that the individual who carried out the mock inspection was extremely knowledgeable in all KLOE areas, and offered advice and guidance through the 2 days. The report was accurate and provided a workable improvement plan that we believe, when actioned, will improve our CQC rating.”

“Excellent service from start to finish. We found Delphi to be highly professional with a very experienced team. We used their mock auditing services and were extremely happy with how the team effectively assessed and subsequently reported on their findings. The end report was concise and informative, and provided very useful advice and information. Based on their report, we have made some new improvements in areas of the company that have already shown some very positive results. We would highly recommend Delphi.”

Member Offers:

20% Discount for all Delphi Services booked within the next three months.
To redeem this offer please email Delphi’s Head of Partnerships, Jack Launer: [email protected]

Valid from 20th April – July 2024.